Privacy Policy

The data controller for the Synkrow service is:

We collect the personal data you provide directly, plus limited technical data automatically:

• Contact and request data: email address, business description, social profile links, and any attachments you upload through the lead form.
• Communication data: messages, replies, and notes needed to build and deliver your website.
• Technical and usage data: browser type, device information, approximate location, pages visited, and interactions collected by our hosting and analytics providers.
• Cookies and similar technologies: see the Cookies section below.

We use your personal data for the following purposes:

• Deliver the service: understand your business, build your website, and communicate with you about the project.
• Respond to inquiries: answer questions and provide support.
• Improve Synkrow: analyze usage patterns and fix issues.
• Marketing: only when you have given consent, for example through optional newsletter sign-ups or cookie-based advertising.

We process data based on the legal ground that matches the activity: performance of pre-contractual steps or a contract with you, compliance with a legal obligation, your consent (for cookies and marketing), or our legitimate interest in operating and securing the service.

We rely on trusted service providers to host and operate Synkrow. These providers process data only on our behalf and under appropriate data-processing terms:

• Lovable Cloud — hosting, database, authentication, and storage infrastructure.
• Analytics providers — Lovable Analytics and similar tools that help us understand site usage.
• Other service providers — email, support, and file-handling services as needed.

We do not sell your personal data. We may disclose data when required by law or to protect our rights and users.

Some of our providers operate outside the European Economic Area. When this happens, we rely on the provider's standard contractual clauses or other transfer safeguards approved under applicable data-protection law.

We keep your personal data for as long as needed to fulfill the purposes described above. As a general rule, lead and contact data are retained for 3 months from the date of collection, unless a longer period is required by law or by an active project.

Synkrow uses cookies and similar technologies to keep the service working and to understand how visitors use the site. The categories are:

• Necessary: required for core functionality and security.
• Analytics: help us measure and improve performance.
• Marketing: used to deliver relevant content and advertising, only with your consent.

You can manage your cookie preferences at any time by clicking Manage preferences.

Depending on where you live, you may have rights such as:

• Access to the personal data we hold about you.
• Correction of inaccurate or incomplete data.
• Deletion of your data when it is no longer needed.
• Restriction or objection to certain processing.
• Data portability in a structured, machine-readable format.
• Withdrawal of consent at any time.

To exercise your rights, contact us at info@synkrow.com. We will respond within the time required by applicable law.

We use industry-standard measures — including encryption in transit, access controls, and regular reviews — to protect your data. Because no system is completely secure, we encourage you to use strong passwords and keep your access credentials safe.

Synkrow is not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have received data from a child, please contact us so we can delete it.

We may update this Privacy Policy as the service evolves. When we make material changes, we will revise the "Last updated" date at the top of the page. Continued use of Synkrow after changes means you accept the updated policy.

For privacy questions, data requests, or complaints, please reach out to: